Options for picking up tile
WAREHOUSE PICK-UP - The majority of our products are shipped from warehouses, with a small percentage shipped directly from domestic studios. Unfortunately, our warehouses do not have will-call pick-up facilities and cannot accommodate will-call requests.
WE PALLETIZE ALL ORDERS - This process is labor-intensive and costly, even if your order size is smaller. OUTERclé has learned the hard way that other shipping options have too high a likelihood of a large portion of your tile arriving cracked or broken, and due to this risk, we decided that for the client experience, we will only ship retail orders via this method.
For more information on our shipping and delivery policies, please see the following link to our resources section - here.